Cookie Policy
Last Updated: March 2025
We use tracking technologies on surgewavesend.com to improve how the site works for you. This policy explains what these technologies do, why we use them, and how you can control them. We're being straight with you because that's how we operate.
What Are Cookies and Tracking Technologies
Cookies are small text files that websites place on your device. They help us recognize you when you return and remember your preferences. Think of them as digital bookmarks that make your experience smoother.
Besides cookies, we use similar technologies like web beacons and local storage. These work alongside cookies to help us understand how people interact with our financial analysis tools and educational content.
For example, when you adjust chart settings in our analysis dashboard, cookies remember those preferences so you don't have to reset them each visit.
Types of Tracking We Use
Essential Cookies
These keep the site functional. They handle things like login sessions, security features, and form submissions. Without them, core features wouldn't work. You can't disable these because they're necessary for basic operation.
Functional Cookies
These remember your choices and preferences. Language settings, interface customizations, and tool configurations fall into this category. They make your experience more personalized without being intrusive.
Analytical Cookies
We use these to understand traffic patterns and user behavior. They tell us which pages get the most attention, where people spend time, and what content resonates. This data helps us improve our educational materials and platform features.
Marketing Cookies
These track your activity across sessions to show relevant content and measure campaign effectiveness. They help us understand which marketing efforts bring value to potential students and clients.
How Tracking Enhances Your Experience
Here's what happens behind the scenes when tracking technologies are working properly:
- Your dashboard layout and tool preferences stay consistent across sessions
- Course progress gets saved automatically so you can pick up where you left off
- Financial calculator settings remain configured to your specifications
- Educational content recommendations improve based on what you've studied
- Login credentials stay secure with proper session management
- Site performance improves as we identify and fix bottlenecks
Data Retention Periods
Session cookies expire when you close your browser. Persistent cookies last between 30 days and 2 years, depending on their purpose. We regularly review and delete outdated tracking data to keep things current and relevant.
Third-Party Tracking
Some cookies come from external services we use to run the site effectively. Analytics platforms, educational content providers, and payment processors may place their own tracking technologies.
We work with reputable providers who follow strict data protection standards. But you should know that these third parties operate under their own privacy policies, not just ours.
Current third-party services include analytics tools for understanding site usage, payment gateways for processing course enrollments, and content delivery networks for faster page loading.
Managing Your Tracking Preferences
You have several options for controlling how tracking technologies work on your device. Most browsers let you block or delete cookies through their settings.
Browser-Specific Instructions
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
Keep in mind that blocking essential cookies will break core functionality. You might not be able to log in, access your courses, or use interactive tools if you disable everything.
For analytical and marketing cookies, blocking them won't affect your ability to use the site. You'll just see less personalized content and we'll have less data to improve the platform.
Your Control and Rights
You can request information about what tracking data we've collected related to your activity. We'll provide details about cookie types, duration, and purposes within a reasonable timeframe.
You can also request deletion of non-essential tracking data associated with your account. Essential operational data needs to stay in place for security and functionality reasons, but we'll remove what we can.
If you're concerned about specific tracking practices or have questions about how data gets used, reach out to us. We're open about these processes and happy to explain what's happening with your information.
Updates to This Policy
We update this policy when our tracking practices change or when regulations require modifications. The date at the top shows when we last made changes.
Significant updates get announced through email notifications to active users. Minor clarifications or technical adjustments might not trigger notifications, but the updated date will always reflect recent changes.
We recommend checking this page occasionally if you're curious about how tracking technologies evolve on our platform.
Questions About Our Tracking Practices
If something in this policy isn't clear or you want more details about specific tracking technologies, get in touch with us.
Email: [email protected]
Phone: +66 2 815 9240
Office: 528/6 Thai Pracha Rd, Makham Yong, Chon Buri 20000, Thailand